Testimonials

  Here are what some of our customers have said about us

 
 
Hi,
The much-anticipated Automatic Electric Monophone AE40 Art Deco telephone just arrived, and it is simply gorgeous. The dial sounds, the ring, the design (the angles!!!), how your finger fits in the dial holes, everything is perfect. Everything works. A top-notch restoration. Thank you very, very much. I will enjoy this piece every day. Just looking at it makes me smile.
Stacy Berube
 
Hi Mark,
Thank you so much for fixing my rotary dial phone! I just opened it and plugged it in, and it works perfectly! I just couldn’t believe it! I dialed a number and it went through perfectly. Then my husband called me back and it rang! Thank you so so much!
Really appreciate your service!
Warm regards,
Jerri

Jerri Churchill
 
 
 Hi Mark, thanks so much for the phone repairs. Great job! Very much appreciated and my wife is very happy too. :-)
 
Best regards,
Steve Weinrebe
 
 
Hi. I just wanted to say I love your ring generator. We used it for a virtual reality project and it was just what we needed. Thanks! Keep up the great work!
Company Name: Media Platforms, Including.
 

 


Hi Mark. I received the WE302 today and I couldn't be more pleased if I tried. You did an absolutely AMAZING job with my phone. You have my business forever since your workmanship is so unbelievable. I have a 102 and a 202 and I'd be immensely comfortable having you work on them too! Hopefully you could make them usable on my landline too. The phone looks BEAUTIFUL. I have an 1897 house and my phone will really set the front room off. I'm rambling now so I'll just say I'm so glad I found your shop.

Thanks a ton!  Sincerely, Rob Thompson   Catonsville, Md.

 

These items arrived today. Bravo! The AE dial plates are beautiful. They are for a collector friend of mine in Vienna, Austria. He will be very pleased. As for the WE receiver and cap, they are outstanding. I am pleased to use replicas of this quality for perfection in my collection.

Regards, Keith Peterson

 
 
 
 
Sir:
 
Recently I bought a leather bottom for a 202 from you.  I attached it and to me it is much more authentic than felt.  I was very pleased with it.
 
More recently I purchased a 302 from you which arrived yesterday.  It's not only beautiful, but guess what?  It actually WORKS!!!  Thank  you so much!
 
This is the FOURTH phone I've purchased though eBay.  The first, a 202 took me over two weeks of sending first the received cap, then disconnecting the phone from the sub set, and sending the phone itself back.  Finally the phone came back to me and finally it worked.
 
The second was a 302 which arrived, looked very nice, and didn't work as was claimed.  Rather than send it back (my choice) the seller gave me a partial refund.  It's in a storeroom in my home.
 
The third is a 302 which looks nice but didn't work the minute I plugged it in.  I'm in the process of mailing it back for a full refund.
 
So the point is, THANK YOU.  I will not be buying any more telephones unless I buy them from YOU, and I want you to know how much I appreciate your expertise and selling products that live up to their descriptions on eBay.  Can you imagine how frustrating all this has been for me?
 
Have a great day, and thanks again.
 
Don Elarton
 
 
Mark,
 
I received my phones yesterday and tested them out.  They work  great!  Thank you for all of your work on my telephones.
 
Paul
 
 
Good Evening !
The phone looks amazing! Beautiful work! Thank you so much!
Nancy
 
Hi, Our phone arrived yesterday and we thank you for your quick service. We are leaving it in the packaging as we are in the process of moving home to Michigan. We can’t wait to get it up and running there.
Again, many thanks. Ann & Ted

 

Mark,

  I just received the candlestick phone back that I sent for restoration. You really have outdone yourself on this one. You have restored many phones for us in the past and do beautiful work. But I cant believe my eyes. The nickle plating and the green cords are exactly what I wanted. I cant thank you enough

           Nora Johnston

   

         Old Phone shop,

     A friend of mine referred me to you a while back. I've been a steady customer for a few years. You have always managed to come up with any part I needed, even when others failed. I received the 1937 Western Electric 302 today and I want to tell you that I am extremely happy. I plan on ordering another telephone from you very shortly. Possibly a payphone, as your payphones appear to be the best I've ever seen. I will send you some pictures of our phone display shortly   

                                 Rodney

 

Mark - 
 
I just received the phone/lamp restored by you.  Wow!  What a superb restoration.  I could talk about the attention to detail, the flawless painting, the cloth cords and the value add retro bulb (that I was not expecting nor would I have even thought of.)  All that you delivered, and more -  truly value laden "plus."  But, what I am really thinking right now involves for me a personal walk down memory lane.  I'm thinking about being raised by loving parents in a home that included an old candlestick "lamp phone."  Just the sight of your phone is bringing back to me a flood of positive memories.  Ironically, my mother, Lucille Jakel Stiner, who just passed away on Christmas day 2016 was raised in Baron, Wisconsin.  She was a nurse in World War II having been trained at Saint Joseph's Nursing School in Marshfield, Wisconsin.  That is how she met my father.  Although she did not reside in Wisconsin after World War II, my fondness for the State of Wisconsin is made even greater due to the work you have done.  I may not have my parents any longer, but I have a beautiful token of them in this phone.  Your craftsmanship is helping me enjoy a very special and Merry Christmas 2017.
 
Best wishes to you and your family and thank you so much.
                          
                                 Joel Stiener

 

Hi Mark,

 Just a quick note to tell you guys how pleased I am with the phone I  purchased from you.  You shipped quickly, the package came in perfect  condition and the phone is everything I expected. 

 I have attached a photo of the phone installed in it’s new home.  The  phone was very easy to install and with the addition of the pulse to digital  converter you suggested, the phone worked perfectly out of the box for both  incoming and outgoing calls.

 Thanks for helping me include this amazing new feature that adds so much  more character to my garage.  I will certainly tell anyone that is looking  for a vintage phone to check out your website before going anywhere else.  

Thanks again! Regards,

Mike Steele

 

Old Phone shop, I have purchased a LOT of stuff from you. I want you to know your attention to detail does not go unnoticed. I really like how you do things your stuff is impeccable so nicely packaged and you are a pleasure to deal with. I wish everyone I dealt with was like you. You stuff is quality and very very nice.

Thanks! - AL

 

Hi Mark,

Just got the phone about two hours ago. It looks awesome; it was going to be a Christmas present for my wife. But, you can guess who walked in the room as I was taking it out of the box. Yea, it was her she went nuts over it. It is already on a phone stand in our living room. Guess I’ll have to find something for her to open on Christmas day…..
Thanks again,
David Penney

 
Good afternoon,
The chrome coin vault door for my circa 1956 Automatic Electric payphone arrived today.
 It is perfect and looks beautiful on my phone (image attached). 
Please accept this as a testimonial of my complete satisfaction with you and your products. I have been doing business with you for many years and have always had excellent experiences. Your prices are fair and communications are always quick and responsive. Thank you. 
 
Mark Mathosian,
Advance, NC. 
 

Hello Mark & Everyone who helps,
 
Our payphone arrived the end of last week in perfect shape. 
Thank you for the excellent job preparing it for the long trip.
We appreciate the care and attention that was put into it and are proud to be the new owners.
It was definitely the right choice than to have resurrected our existing one. 
 
Thank You and Happy Holidays,
John & Sue Bronow
Tacoma, WA

  

Thad OSBORNE                                                                                                                                  Monday DEC 20,2021

Dear Mark:-

 The equipment was delivered yesterday.  Thanks for more good work and great packaging!

 
 
  Dear Mark and Galina;                                                                                                                     Christmas Day 2021

I wanted to thank you for the nice shopping experience I had with your company, Old Phone Shop recently.  I purchased the 1920s C1 mount 201 Space Saver set, and you you got on this order right away.  The phone arrived just before Christmas and it is in excellent shape.  A very nice addition to my collection.  It is rare these days to find businesses that do such good work, follow-through quickly, and exceed expectations.

Thank you for such great job!

Kent Williamson
Asheville, North Carolina
 

 Hello,

Parcel arrived safely in France.
I am very satisfied.
Thank you for your professionalism.
Cordially.
Alen Petel
 
Brad Bruner
 
 Hello Mark,
I received my phone today and all I can say is, WOW I truly could not have imagined it would look this good.
My wife said she thought I was going to cry, I think I about did. really wish I had it done while my mother was living, she would have loved it. 
                         Thanks so much, Brad
 
 
                                                                                                   4/30/2022
 
 
 Greetings sir,
 
Just wanted to write and say the phones arrived yesterday and I just had a chance today to unwrap them. My goodness, when I think back to the condition they were in when I found them, it's nothing short of amazing how they look now, properly restored and preserved.
 
Thanks again, it was great doing business with you one more time!
 
Sincerely, David Dobrydney
 
 5/11/2022
 
 
Wow!!!
Nice work Mark!
We’re thrilled with the phone!
Thank you for taking on the challenge!
We appreciate you and your talent!
best regards,
Pete Greene 

 


                                                                                                                                                                                                                                  7/18/2022Mark

The phone arrived and it looks great! I also plugged it in and got a dial tone so I called my brother and he answered.

I asked him if my voice sounded different and he said no so then I asked him if he call me back.

He did and since I heard another phone ring, I picked up and there he was.

I am so happy with the result and your fantastic work reconditioning it. If you ever need a recommendation,

I will be very pleased to provide one

Thank you again

Don Erskine

 

 
 
 Mark,

 The phone arrived late yesterday and I unpacked it this morning. The packing would have protected it to the moon! Well done! LOL

 

More important is that I checked it over very carefully. It is in excellent condition – almost too perfect but most of the other antique pieces in the old house are superior as well.

The bells ring, the dial works, and of course there is no wait for a dial tone in 2022. I do have standard dial service and my other dial phones work fine also.

 

I did do a test call long distance to Florida and the phone worked well. We noticed that the overall volume of both parties was not what we are used to with our cell phones.

I find that to be true when speaking on my other dial phones too.

Clearly it is no wonder that when the candlesticks were in vogue the user needed to hold the body of the phone close to his/her mouth and

the mouthpiece undoubtedly picked up the name “spit cup” as a result.

The all-in-one handsets on the 102/202 helped to resolve that issue.

Thanks ever so much for your time and effort in this part of the “1928” restoration of my 1915 Craftsman Bungalow.

This jet-black phone will be mounted on a wall in the kitchen, which uses black and white subway tile in a deco design.

Yes, there are several other period correct details, both original and reproductions, throughout the small house.

The house itself is nearly all original in construction and structural detail.

 We are all so used to modern conveniences that we have essentially forgotten the old ways.

Using this 90+ year old phone is, and will be, an experience in the 21st century for sure, and it will be part of the fun that this old house is generating.

 

 

Dear Mark,
 
Just to tell you how happy I am with my new phone. Thanks so much.

Kathy Pond
   
 
Hello Mark,

I just wanted to say I am so very happy with the work you did on my phone it was worth every penny I paid you.

You are a miracle worker when it comes to phones. Thank You Again for your fine work.

 

Thanks Francis Benkofske

 
  
                                                                                                                                                 11/15/2023
Hi Mark,                                                                                                                                       
The phone arrived today! It is gorgeous and simply awesome. 
I can't thank you enough for the meticulous restoration and the care you took in packing and shipping it to Gettysburg.
I look forward to sharing it with my husband and son on Christmas morning.
Please reach out if you ever need a reference for your business.
Best wishes,
Michele 
  
    
                                                                                                                                                                                                                                               April 4. 2014
 Hello Mark,                                         
 
I just wanted to take a moment to thank you for the great work on my telephone. It is working well again!
This phone is special to me because it was my grandmother's and it really means a lot to have it working again. I just want you to know that you are providing a special service and it is very greatly appreciated.
 
Sincerely,
 
Mimi Miller
 
 Hi Mark,                                                                                                                        5/ 27/2024

My phone arrived today. It was well packaged and arrived in great condition. I have it hooked up and it operates perfectly. Just like the phone I grew up with.

Thanks for the memories.

Ed  

Mark,                                                                                                                                                                                                               11/2/2024

 

 

 

I received the telephones on Friday and I just wanted to take the time to thank you for your excellent work

 

repairing my old phones. They work just great. Those Old Western Electric Phones were made to last a

 

lifetime and the Phones you repaired was owned by my late Mother who passed away 37 years ago.

 

No desk Home Phone made today (mostly plastic pieces of crap) can compare to these gems of

 

vintage USA workmanship. Again, Thank You ever so much.

 

Regards,

 

Jeffery M. Smith

 

  Fraydi  Schisch                                                                                                                                                                                 Oct 28, 2014
 
Hi Mark. We received the phone and set it up with great excitement. It works perfectly, and was a great surprise gift for my husband, who was just delighted.
 
Thank you so much.
 

 Fraydi

 
                                                                                                                                                                                                              Oct 25 , 2014
 Anthony Campisi
 
The phone arrived in good condition.  I've mounted it all the wall and tested it. So far everything seems good, I can make and receive calls.  It's a very nice unit and I appreciate the attention to details (like including the wiring diagram).  I have scratched the paint on the case screw a little already, but that's on me.  :-)
 
I'm very happy with the phone.  Thank you!